Refund & Exchange

We do keep in mind with our packaging and ensure your items reach you safely, however if you receive your items damaged then only we are able to offer you exchange or returns. This is due to health and hygiene regulations.
Your item must be in the same condition that you received it, unworn or unused, and in its original packaging. 

 

If this is the case please contact as soon as possible at info@radiatejewellery.com with your order number and we will help you out.

 

Unfortunately, we cannot accept returns on sale items or gift cards.